1. Sizing & Fit
Q: How do I choose the right size for my rash guard or spats?
A: We recommend checking our sizing charts on each product page. Our gear is designed for an athletic fit, but if you prefer a looser feel, consider sizing up.
Q: Do your rash guards and shorts shrink after washing?
A: No, our gear is made from high-quality, pre-shrunk, moisture-wicking fabrics that maintain their fit even after multiple washes and hard training sessions.
Q: Do your Gis shrink after washing?
A: Yes, our 100% NON-preshrunk cotton Gis will shrink up to an inch on the sleeve and pant cuffs if washed hot and dried in the dryer. To minimize shrinkage, wash cold and hang dry.
Q: Are your rash guards IBJJF legal?
A: No, our standard rash guards are not IBJJF legal as they do not follow IBJJF color rank guidelines. However, they are perfect for no-gi training, competition, and everyday rolling.
2. Orders & Shipping
Q: How long does it take to process and ship my order?
A: Orders are processed within 48 hours (Monday-Friday, excluding holidays) and shipped via USPS. Standard U.S. shipping takes 3-5 business days.
Q: Do you ship internationally?
A: Yes, we offer international shipping (standard rates apply). Please note that any unpaid customs duties, taxes, or fees are the responsibility of the customer, not Asgard Supply Co.
Q: Can I change or cancel my order after placing it?
A: We process orders quickly, but if you need to make a change, please contact info@Asgard503.com ASAP. Once your order ships, we cannot make changes or cancellations.
3. Returns & Exchanges
Q: What is your return policy?
A: Before returning an item, review our full return policy and email info@Asgard503.com with your order number and reason for return.
- Non-defective returns must be unworn, unwashed, and returned within 30 days.
- Refunds are subject to shipping cost deductions, and exchanges incur shipping fees.
- Defective items require prior approval—email us with a photo and description before returning.
- Refunds are processed within 12 days after inspection.
- Final sale items, including discounted, clearance, or worn items, cannot be returned unless there is a manufacturer defect.
A more detailed version of our return policy can be found HERE.
4. Product & Material Questions
Q: What materials do you use for your rash guards and shorts?
A: Our rash guards are made from premium, moisture-wicking, fully sublimated polyester/spandex blends, designed for durability, comfort, and flexibility. Our shorts feature reinforced stitching, lightweight stretch fabric, and a secure waistband for a perfect fit.
5. Custom Orders for Gyms & Teams
Q: Do you offer custom rash guards and shorts for gyms and teams?
A: Yes! We specialize in custom sublimated gear for gyms, academies, and brands. Minimum orders start at 15 pieces per design, with a one-time setup fee of $125 (higher for elaborate designs). Contact us at info@Asgard503.com to start your custom order.
Q: Can I order a sample before committing to a bulk order?
A: Yes, we offer samples for $250 (including the setup fee), with 50% refunded on orders of 51+ units.
6. Care Instructions
Q: How do I wash and care for my rash guards and shorts?
A: To keep your gear in top condition:
- Wash in cold water
- Hang dry (avoid dryers to prevent premature wear)
- Do not bleach, iron, or use fabric softeners
Q: Will the designs fade or peel over time?
A: No! Our rash guards and shorts use sublimation printing, meaning the designs are permanently embedded into the fabric and won’t fade, crack, or peel.
If you have any additional questions, feel free to reach out to info@Asgard503.com.
Train hard, roll with confidence.
